justworks customer service

Customer Success: 24/7 Customer Service As part of our dedication to supporting entrepreneurs working fearlessly, Justworks will now offer 24/7 customer support… The HR tools have been very helpful. The Justworks team added to its customer service capabilities with a callback feature, offering customers the option to receive a call from the next available customer service agent rather than waiting on hold, saving time and improving customer satisfaction. JustWorks, only formed in 2013, is one of the newer PEO service providers on the market, but the company is growing rapidly to be able to meet consumer needs. We had very early unique employee circumstances and JustWorks support helped guide is successfully through these events and added huge value to my employees and the company. We get answers to our questions within a few hours, and have always gotten satisfactory responses to issue. Justworks customer support (think of them as your Human Resources department for benefits and payroll) is top notch. Justworks Customer Services & Support Salaries 170 salaries (for 83 job titles) Updated Dec 29, 2019 170 Justworks employees have shared their salaries on Glassdoor. 11/10/17: Work Fearlessly 24/7 with new tools for 401k, Updating $$$, PTO, and NYPFL Webinar info. The price per month is $15 via the software's portal. Browse Justworks Case Studies, Success Stories, Customer Stories & Customer References; Watch Justworks Customer Videos, Testimonials & Customer References to decide if Justworks has the right business software or service for your company. Justworks selected Talkdesk for its modern cloud architecture, which allows employees to work remotely, as well as its intuitive interface and ability to integrate with their CRM. About us. Their payroll service has always been satisfactory, and they allow my company to offer "big company" benefits. CONS: Justworks' customer service is slow and there are times when I think they don't even know how to help. Justworks also needed a platform that could support their growing onboarding and account management teams, in addition to customer support agents. As of May 2018, for example, the company was reported to have grown by ten times in the last 18 months. Customer service 24/7 across multiple channels monitored by humans has been HUGE. There was an instance when I wanted to manage our company's membership that Justworks partners with. 66 Justworks Testimonials & Customer References from real Justworks customers. Justworks takes the busyness out of growing a business and alleviates the unknown. The software is easy to use as an admin and user.
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