Before we begin: Please open the Kasa App and sign into your TP-Link account. I tried disabling and deleting all devices. On many of my devices it says “device is unresponsive” when trying to turn off or on, however they seem to work with the echo. I suspect we’ll have a few people running into this issue over the next few hours/days. but nothing would happen. Tap on Disable. In hindsight, I think that just doing the latter might be enough. Edit payment info, 1-Click Settings And the report state is working fine after sometime. I have this issue with all of my devices. :/ Google user. Light Bulbs. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. Next he asked me to reboot my smart hub and try the same. is the server down? Alexa doesn't respond or says she can't understand you. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … Hi, folks! “Alexa, ask Server Status is YouTube offline” Server Status. If you only command the specific device it again reports the error. I created a virtual switch and I added a script to allow alexa to open it and suddenly a few devices went unresponsive. They were great for a month. Alexa Preferences and Settings. You can likely change it back. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. I’m seeing this too. Then remove the device in Alexa, re-enable the skill and discover new devices again. View purchased books & apps, Your Subscriptions Deliver books, apps to your device, Digital Purchases It is a known issue and they’re working on it. Real-time problems and outages for Amazon Alexa. None of my Echo devices can control my WeMo lights this evening. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I decided to disable the smartthings skill in alexa. Here you see what is going on. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Yes and no. I have the same problem. There's a problem loading this menu right now. The process of changing to something and changing back worked for all mine. He couldn’t give me a time-line for the fix. 474 2 TPlink smart plugs not working in Alexa. Recommended based on info available . But it goes away after sometime. Your skill may need parental permission. Have you try un-linking and re-linking the Wyze skill? Press J to jump to the feed. Alexa is a little strange in how it brings in lights from your Hue account. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa … Yep, changing he device type, saving and then changing it back and saving worked like a charm! Yes, I only had it for one device. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. Change the DH back to local processing one from ST and within a few hours the issue is back…. I just reached out to someone from the live chat. I had this issue as well on a few devices. He told me to disable the skill in Alexa and remove the smartapp in Smartthings. Wire-Free Devices. I’m able to adjust it just fine. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. The problem is only with one specific device for me. 475 2 TPlink smart plugs not working in Alexa. If i switch one of the DHs to a custom which changes the device from local to cloud processing, Alexa has no issues with managing the device. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1576 1 … Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Tap on Your Skills. Last problem: Jan. 6, 2021 at 7:44 p.m. I just reached out to someone from the live chat. Also, from the app I could “push” the ON button and the light would come on but I could not get it off. Our automated system analyzes replies to choose the one that's most likely to answer the question. Can't re-enable the skill now. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Thanks, … Devices & Content If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. lbeck37 September 27, 2019, 9:09pm #11. but nothing would happen. So, thanks! Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM If I remove them and run discovery, they’re detected, and I can control them without issue through the WeMo iOS app, but Alexa refuses to talk to them. Ask the community. If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. Unfortunately this didn’t work. Force stopping the Alexa app resolves most issues with responsiveness. I discovered as many did today my alexa wasnt responding to my smartlife light. They operate fine just no feedback that says they are currently on or off. Tap on Skills & Games. View This Post. Recommended based on info available . Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. The app was showing “server unresponsive” but I could still use voice commands to turn the ESP8266 connected devices on/off (I don’t use dimming). Now I am added to the list of users with this issue. All devices say server unresponsive. Once disabled, tap on Enable to Use for the Wyze skill. i’m getting the same error message for my ZWAVE devices. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Original Poster. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". I’ve been frustrated with 1 single device in my house for the last month that suddenly stopped working with Alexa while everything else continued just fine. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. I did remove a switch and readd it and it’s still happening. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. I ended up disabling the skill again via the Amazon Alexa app. The devices still respond to voice commands. The entire time they worked great in ST. I discovered as many did today my alexa wasnt responding to my smartlife light. Please select what best describes the information: Thanks! Echo was able to turn on devices and groups for Vera. When the message comes up you can not see the current state of the device. Made with love by TrinixCreative [trinixcreative.com] Can't re-enable the skill now. The light indicator is red when your device is muted. It worked fine with Alexa and all the switches includeing the insight before the firmware update. Make sure you have an active internet connection. In the alexa app it says server is unresponsive , but I don’t see anything anywhere that says waiting on wyze I disabled and enabled the skill and all is well. Tap on the three lines in the upper left-hand corner. Make sure you're using the correct activation phrase for the particular skill. Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active. This was not ready for release!! I have reset and still not working, the remote on … After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Yesterday, everything worked. If you meet any difficulties in the process, please roll down to the bottom for Troubleshooting. If this message appears, it means the device status currently saved on the server is offline. Power the BOND back on by plugging the USB connector into the BOND. The lights are turned on or off). Something that also worked initially is grouping it under a scene. If you have only one light that won’t respond, … recommended this. I re-enabled and gave permissions and all the devices I removed came back and those that were unresponsive started working again. Heather X. marked this as an answer. In that case Alexa doesn’t complain. 149 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1568 1 … Did you ever get a resolution? I am having this same issue. A quick device type reset and it was fixed. And it has created duplicates of many of my devices. TP-link devices worked fine. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. Power the BOND off for 30 seconds by removing the USB connector. recommended this. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. I disconnected that device from Smartthings and reconnected it. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. My Alexa app says "Server is unresponsive." Check that your device isn't muted. Change your address, Digital & Device Forum Then I bought a z-wave garage controller. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Does the Alexa HomeSeer skill use myHS in some fashion? So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Original Poster. Thanks! All Zigbee devices respond correctly. TechLaurels: Laurel Nevans' Computer Services Blog: Alexa … So for every Alexa request, we try to get the response from MQTT. I tried the reboot and other suggestions with no luck. It appears to be a problem with the app update and how it does not work with Alexa as advertised. For more help, try our Echo & Alexa forum. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. Hopefully the hints above might work for other people. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. The Alexa app discovers my other items I.E. Sorry to necro this thread, but just wanted to send a thanks to all of you for the tip on changing the device type to something else and back to make Alexa start working with a device. Our automated system analyzes replies to choose the one that's most likely to answer the question. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Any ideas? However, the devices respond in the correct way (e.g. Heather X. marked this as an answer. I'd rather just get one of those to control my RGB lights. Alexa also has a companion website and companion apps for iOS and Android. It worked fine earlier today, but now any time I try, the blue Echo light spins for a few seconds, and I get whatever light/group “isn’t responding”. It makes it easy to help troubleshoot network issues. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). While we're unable to respond directly to your feedback, Tap on Wyze and then Disable Skill. we'll use this information to improve our online Help. Server Status will ping your favorite websites and track if they are online providing you with the latest status of that server. The thermostat is compatible with Alexa. The lights are turned on or off). Harmony hub, Ring and Yamaha Multicast. How to Fix Alexa Not Working with ecobee Switch+ - Support.com Still didn’t work. This is most likely happening because your ecobee is not connected to wi-fi or your ecobee mobile app. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? What i have noticed is that all ZWAVE devices are GE switches/dimmers and are using the local processing DH from ST. Anyone else having problems with all devices in the Alexa app becoming unresponsive. … Welcome to the Wyze community @bhinman! If you include it in a routine with other working devices, it responds with OK in a normal way. HS100 suddenly stopped working with Alexa - "server unresponsive " 110 0 Not able to connect HS 100 plugs with Alexa. Permissions and all the switches but no longer with Alexa - `` server is unresponsive ” process, please down. 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