Rinnai Australia manufactures and distributes a broad range of home comfort products. Phone: 219-369-4781. Invest in Rinnai, Invest in Reliability Appliances must be serviced by a qualifies engineer annually. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Warranty Conditions and Exclusions stated in this document. The warranty claim for product parts and labor may be denied if a component or product returned to Rinnai is found to be free of defects in material or workmanship; … Rinnai’s name brand water heaters carry a 1/5/10 year (one year labor, five years parts, ten years heat exchanger). Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. PLEASE READ: Warranty labor claims should be submitted only for the replacement of a defective component part within the applicable warranty period. Rinnai Australia Pty Ltd, P.O. Showroom – Adelaide: 40-42 Tikalara Street Regency Park SA 5010. Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. PRODUCT WARRANTY. ", "Get ahold of tech … Any claim for warranty parts should be made to your local dealer, distributor or to EZtankless. Warranty Conditions and Exclusions stated in this document. Box 460 Braeside VIC 3195. Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an authorised Rinnai service provider to inspect the faulty product. Proof of commissioning must be provided with every warranty claim. Any domestic appliance that is installed on a commercial system or site will have its parts warranty reduced to 1 year. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! The warranty claim for product parts and labor may be denied if a component or product returned to Rinnai is found to be free of defects in material or workmanship; damaged by improper installation, use or operation; or damaged during return shipping. Rinnai’s specialty is tankless water heaters, although they do offer a few hybrid models as well. Our products are renowned for their quality and reliability, but in the unlikely event you wish to make a Product Warranty claim… Our brands include Rinnai, Brivis, APAC and Polo. Warranty Length. EZ Tankless, Inc. 120 N Washington Ave. Fowler, IN 47944. www.eztankless.com. Rinnai is not responsible for: (a) costs for tradespeople that are not authorised Rinnai service providers; or Rinnai Australia Pty. If EZtankless, please contact the Technical Support Department: support@eztankless.com. Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 39 reviews.. Rinnai ranks 49 of 321 in Heating, Cooling and Air Conditioning category. As a new customer, Rinnai is offering you the opportunity to enroll in its Extended Service Plan, which covers labor on all Rinnai SENSEI™ Tankless Water Heater models if you register within 90 days of purchase of your unit. 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